Expert Services at Alation
Alation’s Expert Services help operationalize data initiatives by aligning teams, delivering measurable value, and adapting to stakeholder needs—maximizing the impact of your data-driven strategies with the Alation platform.
Our Mission
From data intelligence platform implementation to long-term planning and continual improvement, Alation’s Expert Services lead and empower your organization to mature your data culture and capitalize on your data investments.
Launch
Accelerate your Alation journey with tailored services that ensure a seamless implementation, deliver value from day one, and support your long-term success.
Right Start Implementation
Alation’s Right Start Professional Services helps you establish a strong foundation for your data intelligence platform, guiding you through the initial rollout and configuration, catalog curation, and management to accelerate your data journey.
Comprehensive Data Catalog Migration
Alation’s Data Catalog Migration Services provide a seamless transition from your current catalog to Alation. With expertise in migrations from platforms like Collibra and Informatica, our team ensures a tailored, secure, and efficient process, aligning with your organization's goals and data strategy.
Customer Success Advisor
A Customer Success Advisor (CSA) is an Alation expert, specializing in aligning Alation’s capabilities with your business goals. CSAs help reduce time-to-value by understanding your needs and guiding you to the right tools and resources.
Customer Engagement Manager
Customer Engagement Managers (CEMs) are strategic partners for your Alation program, bringing experience across industries and company sizes and guiding successful data intelligence, cataloging, and governance programs by leveraging insights from Alation’s top customers.
Technical Account Manager
A Technical Account Manager (TAM) is a product expert with deep technical knowledge of the Alation platform. As your advisor, a TAM ensures successful rollout, adoption, and growth of your catalog, serving as a key technical link to Alation’s Product & Engineering teams.
Mature and Evolve
Maximize your use of Alation to scale efficiently, deliver value, and adapt to your organization’s evolving data needs with ongoing expert guidance.
Data Products Playbook
Alation’s Data Products Playbook helps organizations design, deploy, and manage scalable data products that drive business value. This comprehensive offering provides expert guidance and hands-on workshops to implement a robust data product operating model, ensuring alignment with business goals and leveraging Alation for governance, documentation, and analytics.
Alation Advance
Elevate your Alation program with our proven methodology, where we identify your strengths, uncover gaps, and deliver clear insights to enhance governance and optimize your use of your Alation platform—driving improvements where it matters most.
Alation Momentum
Extend your Alation journey with Alation Momentum—60 additional days with your Right Start consultant to expand catalog adoption, onboard new users, and seamlessly integrate your platform across teams.
Alation Measure
Boost your data culture with Alation Measure! Assess, track, and improve your data maturity with tailored insights and customized reporting. Alation’s Professional Services team provides the guidance you need to turn insights into impactful results.
AI Readiness Accelerator
Streamline your AI initiatives with dedicated workshops focused on leveraging Alation’s platform to document AI models, enhance AI model discovery, and improve governance—accelerating deployment, data-driven decisions, and compliance across your AI ecosystem.
Data Culture Insights
The Alation Data Culture Insights engagement accelerates your data-driven success. Through workshops and Alation’s Data Culture Maturity Model, gain clarity on building a mature data culture. Collaborate with an Alation expert to identify priorities and receive a tailored, action-oriented plan for growth.
ACS Migration
Alation's ACS Migration service offers a seamless transition from on-premise Alation instances to the Alation Cloud Service, ensuring a smooth migration with expert support from Alation Professional Services.
Alation Service Packs
Alation Service Packs provide flexible access to our Professional Services team, offering expertise for technical implementations, user adoption, and tailored solutions—empowering you to customize your Alation journey to meet your goals.
Expert-Led Training
Alation Professional Services offers expert-led training courses to enhance your team's skills in modern data management. Covering data governance, literacy, discovery, and leadership, as well as in-depth Alation platform training, our courses empower users to drive data-driven decision-making and innovation.
"In 18 years I’ve never seen a vendor be so supportive, responsive, engaged, and invested in our success."
Major Children’s Medical Center
Success Metrics
99%
CSAT (Customer Satisfaction Score)
97%
of customers say that they’d purchase Alation again
94%
of customers have at least 1 rep in the Alation community
Drive Business Value with Alation Expertise
Act now to transform your data into measurable business outcomes. To learn more, contact your Account Team or book a demo today!